When you order from W. Curtis Draper, you receive a 100% Guarantee of Satisfaction. If you are not satisfied with a product you purchase, simply return it for a full refund, credit or replacement (see Returns below for terms).

Ordering and Shipping

W. Curtis Draper accepts secure online orders, or orders during our regular business hours through our Sales Associates. We can be reached at our toll-free number, (800) 572-2382, during the hours listed below.

Business Hours
9:00 am - 5:30 pm, Monday - Friday, EST
9:00 am - 3:00 pm, Saturday, EST.

Shipping Charges
* U.P.S. - $5.50 per order.
* U.P.S Third Day, Second Day, and Next Day Air is available. Rates are calculated by weight.
* Cigar orders of three or more boxes, humidors or other products of substantial weight, may be subject to additional freight charges determined by the weight of the package.

Terms
Prices subject to change without notice.
Visa, Master Card, and American Express credit cards accepted.
District of Columbia residents add 5.75% sales tax.

Returns

Box Cigars: If you are not 100% satisfied with any cigars that you purchase from Drapers after you have tried one (1) you may return them within 10 days for full credit or full refund. If you try more than one (1) cigar and you decide that they are not to your liking and return them, you will receive credit or refund for the amount of cigars returned, minus shipping costs. Returns accepted only with original Cellophane Wrapper intact and cigars properly humidified.

Free Promotional Items: All defective free/promotional items must be returned by customer, at customer expense. Drapers will issue replacement of promotional items upon receipt.

Directions for Returns: A Return Merchandise Authorization Number must accompany all returned items. Please call our Customer Service Department for a Return Merchandise Authorization Number within 3 days of receipt of your order to expedite the return(s). When returning merchandise, please repack the item carefully and return it INSURED within the prescribed time(s) above. We will pay for return shipping if your package was damaged when it reached you.
Customer Service Phone: 1-800-572-2382

Other Merchandise

If your favorite brand is not listed, please call us toll free. We are unable to list all cigar, tobacco and accessory products.

Important Notes

All prices subject to change without notice.

We reserve the right to limit quantities.

Please have second or third choices for brands that may be unavailable. Our Sales Associates can assist you.

Not responsible for typographical errors.

Issuance of this Home Page is not a commitment to sell.

Call Us Toll Free At:
800-572-2382